Replying to Donors with Donation Comments

Donation comments are a great way of communicating directly with a donor and to thank them for their generosity.

To reply to a donor via a donation comment, do the following:

  • Log on to My Givealittle
  • From the left-hand menu, choose either Transactions > Donations Raised (for a Cause, Organisation or Fundraiser page) or Transactions > Pledges Raised (for an all-or-nothing Project page)
  • Recent donations for all your pages will be displayed in the list.  You can change the filters at the top to restrict to a specific page or time period.
  • Beside each, on the far right, is a link "View and Comment".  Click this.
  • At the bottom of the screen is a text box where you can enter a personal message to the donor and then click "Comment".

The message will be emailed to the donor and will also appear publicly on your page

 

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