Donation comments are a great way of communicating directly with a donor and to thank them for their generosity.
To reply to a donor via a donation comment, do the following:
- Log on to My Givealittle
- From the left-hand menu, choose either Transactions > Donations Raised (for a Cause, Organisation or Fundraiser page) or Transactions > Pledges Raised (for an all-or-nothing Project page)
- Recent donations for all your pages will be displayed in the list. You can change the filters at the top to restrict to a specific page or time period.
- Beside each, on the far right, is a link "View and Comment". Click this.
- At the bottom of the screen is a text box where you can enter a personal message to the donor and then click "Comment".
The message will be emailed to the donor and will also appear publicly on your page