Hi supporters,
Just a quick update about how this lockdown is affecting Youthline.
Due to level 3 restrictions, all the phone hubs in Auckland are closed and the Youthline volunteers are having to work from home.
What's fantastic is that they are still doing it! The volunteers are still booking shifts and are still taking calls and texts from home.
Unfortunately, because I am not fully qualified yet, I am not able to work from home which is very frustrating because I was on the way to being qualified as solo on the helpline.
I hear anecdotally that the helpline is particularly busy at the moment with a lot of young people reaching out for help due to the increased tensions around their lockdown environment.
Quick training update as well; I'm running every second day at the moment but it's not getting any easier!!