Me again, sadly once again explaining ourselves over recent media attention because apparently we don’t have enough on our plate.
The insurance company has finally been named.. COVER MORE. Not by us but by someone from one of the Balinese hospital’s mum has been at, which we find rather disgusting as that is a breach of our privacy, but that’s neither here nor there.
We kept the name of the insurance company out of this purely for this reason, NEGATIVE MEDIA ATTENTION. Mum did all the bookings for hers and dads trip to Bali including the insurance. The information we had at the time of making the claim was unclear to us as mum was the one who took the policy out and due to being in a coma was unable to provide of having or not having declared anything at the time of booking the insurance.
When we made this givealittle page we stated that insurance declined our claim because it was related to a pre-existing medical condition hence why we needed to raise the money. So we did state that the decline of the claim was due to a pre-existing medical condition, no truth was hidden there.
I do not believe we have mislead anyone of the public or the insurers whilst this horrible situation of ours has been going on. We have tried to be transparent from the start.
We are very disappointed that a certain media outlet was chasing a different angle of our story and has gone above and beyond to get the name of the insurance company purely for negative media attention. But hey, congratulations to them cause that’s bound to make a good story for them right? Doesn’t matter about the extra stress it puts on us and the insurance company, I’m not sure they understand that we’re human too.
So yes, maybe mum didn’t declare a pre-existing medical condition, but everyone makes mistakes, very unfortunately for us it’s a very expensive, stressful and horrendous mistake.
At the end of the day, I personally don’t care what the media has to say or anyone with their negative comments, my mum is STILL lying in a hospital bed in Bali and fighting problem after problem and anyone in our position without a doubt would have done the same thing. I am extremely proud of how myself and my family have handled everything and I would like to, once again, thank everyone so much for all your support and messages!
A couple of things I would like everyone to take from our experience is:
1- READ THE FINE PRINT ON EVERYTHING
2- If your ever in the position where you need help from the media, use 2 or 3 known sources and stick with them, they’ll be on your side.
3- Don’t believe EVERYTHING you see in the media, Chinese whispers happen a lot and things get twisted or made up in the process
4- Pick up your phone right now and call your mum, dad or siblings and tell them you love them.
5- My parents have always said “Never go to bed on an argument” this is pretty irrelevant but I hope people read this and take it in.
I really hope this is my last update regarding negative media attention but hey if it isn’t I think that everyone following our story through this page trust us and that is all I care about.
Thank you once again!
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