Help Nicole get home after emergency surgery in the USA

lodge a complaint with the nz insurance ombudsman. we had to when allianz failed to pay for a medical event in usa, and they tried to say it was pre existing and it wasnt. went to nz insurance ombudsman and they gave allianz 7 days to sort out. allianz used delaying tactics asking for the same info 4 times, they failed to pay half our costs saying i could have still gone on holiday while my husband was in hospital.

Sorry to hear about the serious situation you are in. It looks like the insurance company is looking for an escape route to save itself from paying it's duty bound assurance amount. I would be happy to assist you, in analysing your case, provided I get the insurance policy and the email communications, including repudiation by the insurance company. This will help us know if your case is a classic case to take the bull by the horn. In the interim, we pray for your quick recovery and help via givealittle. God Bless You.Get well soon. Thanks.

May I ask if Nicole had known she had FVL before traveling and if she had declared it? If she had not known or did and declared it she has a very strong case to take to the insurance ombudsman. Insurers cannot deny cover for unknown conditions at the time of signing up for the cover.

Was Moira aware that her condition was uninsurable due to family history ? Im asking because it s pertinent .