Stupid Insurance Companies
23 January 2023The generous donations from this page have allowed things to progress over the last couple of weeks. The funds have allowed the hireage of 2 skips bins ($450 each) to remove the rubbish to prevent any further moisture damage. As the insurance only covers the house itself, the company indicated this wasn't their responsibility and wouldn't be covered in the claim. The owners actually take pride in their house and care about the neighbourhood and thought it was important to clean things up as much as they could. They've also repaired the holes in the roof themselves to ensure that house is protected from further moisture damage.
Importantly, this work makes it feel like things are moving forward while the insurance company continues to drag things out and provide little to no information. It's really sad to see that this is how loyal customers are treated.
Thank you for your support. It means so much.