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Welcome Bay House Fire - Send your Aroha

  • Stupid Insurance Companies

      23 January 2023
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    The generous donations from this page have allowed things to progress over the last couple of weeks. The funds have allowed the hireage of 2 skips bins ($450 each) to remove the rubbish to prevent any further moisture damage. As the insurance only covers the house itself, the company indicated this wasn't their responsibility and wouldn't be covered in the claim. The owners actually take pride in their house and care about the neighbourhood and thought it was important to clean things up as much as they could. They've also repaired the holes in the roof themselves to ensure that house is protected from further moisture damage.

    Importantly, this work makes it feel like things are moving forward while the insurance company continues to drag things out and provide little to no information. It's really sad to see that this is how loyal customers are treated.

    Thank you for your support. It means so much.

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  • Clean Up Starts

      8 January 2023
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    Frustratingly, the insurance side of things hasn't progressed at all. The cleanup has started (at the owners initiative) to help dry out the house and limit any further damage. Practically, any financial help you can provide at this stage will go towards a skip and basic tools and equipment to help with the cleanup.

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  • Slow Progress

      6 January 2023

    Hi All,

    Obviously it hasn't been possible to achieve much over the holidays but some things are still progressing. The next main objective is to find suitable accommodation. Other that comes with new expenses such as bond payments, temporary furniture etc.

    The donations so far are really appreciated. The family has been overwhelmed with the generosity of the community. Please keep it up and help if you can.

    Thanks,

    Jeff

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