Visions of a Helping Hand Charitable Trust Rotorua

  Bay of Plenty
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Visions of a Helping Hand Charitable Trust Rotorua want to make a difference to the homelessness issue in Rotorua and Taupō.

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  Bay of Plenty

Visions of a Helping Hand Charitable Trust Rotorua want to make a difference to the homelessness issue in Rotorua and Taupō.

Currently we provide the following key services:


November 2017 our Rotorua Shelter for women and children opened. A blessing / opening occurred with Members of Parliament in attendance (Te Ururoa Flavell, Todd McClay, and Ben Sanford). Our shelter is an ex-hostel with 68 beds (18 individual rooms). The shelter has 24/7 security, including CCTV cameras. Our staff include management, administration, security, and social worker roles. We provide wrap-around services to every whānau, walking alongside the families to address as many needs as we can with them. We have a huge focus on our tamariki and their safety and wellbeing. We provide three months ‘aftercare’ for any whānau that reside with us, if they agree. This means we visit twice a week to ensure they are okay. We have been successful in securing several philanthropic grants to assist us to deliver our services such as BayTrust, Rotorua Energy Charitable Trust, and Lottery Communities funds among others.


The Ministry of Housing and Urban Development currently fund 6 of our 18 rooms at the Rotorua Women's Shelter. Transitional Housing is a government contract where clients are sent on a referral basis and we work with them on social issues with the goal of assisting them into long term housing.


May 2018 we opened our Taupō Shelter for women with children. This property has 11 rooms. This facility does not have any government or major funding.


June 2018 as a result of a local hikoi for homelessness march Visions were asked to manage a night shelter for rough sleepers. We were supported by Te Taumata and plans commenced immediately. A night shelter has been discussed locally for over 15 years and for various reasons has never eventuated. An initial facility was opened in June 2018 however due to resource consent issues an alternative facility was found in August 2018. More than 150 individuals have utilised the service, and on any given night there can be between 15-30 people staying. This facility is funded by the Ministry of Housing and Urban Development and will be partnering with Housing First as it begins it's mahi in Rotorua from May 2019.

More about us

The trust was established to raise funds for every charitable purpose benefiting the members of the community that are homeless and without regular accommodation. This includes the relief of poverty and any other matter beneficial to homeless members of the Rotorua community.

Use of funds


DROP-IN CENTRE - food, lease, and staff.

SANCTUARY MANAAKITANGA - lease, equipment (bedding etc), security, and staff.

WOMENS SHELTERS - lease, running costs, and staff.

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Latest donations

  • Strat &Annette Peters

    Strat &Annette Peters on 30 Jul 2019


    Bless your work ...hope it goes well


  • Guest Donor

    Guest Donor on 27 Jul 2019


    Thank you for the wonderful work that you do. Very inspiring! :-)


  • Love Your Work Love

    Love Your Work Love on 21 Jul 2019


    Please keep going I hope to keep your legacy when I grow up


  • Leigh & Whanau

    Leigh & Whanau on 20 Jul 2019


    Love Your work ❤ Kia Kaha


  • Rob

    Rob on 19 Jul 2019



Who's involved?

Visions of a Helping Hand Charitable Trust Rotorua's avatar
Created by, and paying to a verified bank account of, Visions of a Helping Hand Charitable Trust Rotorua (Charity)

Registered Charity A Registered Charity has legal recognition under the Charities Act 2005.
Tax credit Donations of over $5 are eligible for a New Zealand charitable giving tax credit.
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